The Checklist Manifesto

How to get things right
Atul Gawande, Picador, 2010

Recommended by Daniel Kahneman, in Thinking Fast and Slow, p 227 (21. Intuitions vs. Formulas)

p 120

Bad checklists are vague and imprecise. They are too long [...] They treat the people using the tools as dumb and try to spell out every single step. They turn people's brains off rather than turn them on.

Essays
Marc Girod
Mon Aug 31 08:34:47 2020