BCS CMSG, Oxford Belfry, May 2007
Sharon Taylor
ITIL v3, OGC
diffs from previous (v2, 10 years ago)
Service Management
- Global Sourcing
- Virtualization
- Governance
- Measuring
Improvement all the time, whatever the state
Design, Transition, Operation
Diploma in IT Service Management
Service Knowledge Management (distinct from CM)
Change, Config and Release Management
Missing pea slide
CMM alignment, competitor
COBIT ?
IBM
Sourcing patterns
Contributions
Various repositories
Replication infrastructures
Governance patterns
Perforce Tony Smith
Why?
Preventative SCM: Obsession for process
Build distributed teams
Allistair Coburn
SCM not a bottleneck
McArthur: Plans are useless, but planning is essential.
Robert Cowham
Carol Hulm, BCS
Professionalism
SFIA free government
René Schaap
iNTCCM
Wednesday
Keith Allen
Reactive to proactive
Source Control Management
MKS
SOA
Pablo Santos Luaces
Agile, promoting change
Marc Girod